Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

The position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes, as well as business development and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, technical product support, etc.
• Educate and promote CaptiveAire products to users in your market, including conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes as well as the customer experience.
• Building of relationships with existing and new customers.
• Project management of installations in progress – Managing schedules/plans to guarantee equipment is on site when needed.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.

About CaptiveAire

• Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.
• Primary purpose is to provide fully integrated, sustainable HVAC Systems.
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service to our users at the lowest possible price.
• Strong commitment to the development of employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos.