User Experience & Data Optimization Specialist

About the Role

Prep Network is a sports company dedicated to connecting high school athletes with college coaches. Through nine brands, we publish over 4,000 articles monthly and actively scout talented athletes across the U.S. We also operate over 200 tournaments annually and host 250+ showcases, providing a platform for over 10,000 prospects.

Key Responsibilities

• Shape and elevate audience engagement across digital and event touchpoints.
• Design and run A/B tests to drive improvements in conversion, engagement, and pricing.
• Research and recommend innovative design frameworks and interactive features to boost user acquisition and retention while maintaining a consistent brand voice.
• Own the rollout and QA of customer-facing web features, ensuring accessibility and performance standards.
• Review customer feedback and facilitate user research to uncover and escalate UX signals and provide actionable insights.
• Streamline the Audience & Experience Web Development Queue by ensuring tasks are clearly documented and supported with QA requirements.
• Drive subscription and advertising revenue on key growth products and initiatives.
• Find bugs and ensure features are consistent.
• Build and maintain customer journey maps.
• Use tools like Braze and Clarity to analyze behavior.
• Manage the Audience and Experience Web Dev Queue.
• Design and execute multivariate tests.

Requirements & Tech Stack

• Analytical and Data-Driven: Proven ability to uncover insights from user behavior, surveys, and testing tools.
• Strategic Thinker: Design and execute experiments that directly improve key business metrics.
• Operationally Excellent: Comfortable using tools like v0, Cursor, or Miro to translate product enhancement ideas into prototypes.
• Detail-Oriented: Meticulous eye for quality and adherence to brand and accessibility standards.
• Strong Collaborator: Capable of influencing cross-functional teams with data-backed recommendations.
• Design Systems Awareness: Understanding of how design systems keep multiple brands or products cohesive.
• Operational Excellence: Experience using collaboration tools like Slack and Asana, with exposure to frameworks such as EOS/Traction.
• Problem-Solving & Collaboration: Strong critical thinking and negotiation skills.

Qualifications

• Bachelor’s degree in a related field (Nice-to-Have).
• Enthusiasm for sports, events, or athlete development (Nice-to-Have).
• Legally authorized to work in the United States without current or future visa sponsorship.
• U.S. citizens will be considered for this role.

Compensation

• Targeted salary: $60,000 to $70,000 per year. The starting salary will depend on skills and applicable experience.