Procurement Operations Specialist

About the Role

At IBM Finance & Operations, you will provide professional support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies.

Key Responsibilities

• Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while following IBM Procurement policies.
• Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
• Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and minimize negative impact on the client's experience.
• Procurement Tool Utilization: Understand and effectively use procurement-related tools to process POs and document supplier/PO related information.
• Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.

Requirements & Tech Stack

• Procurement Tools: Familiarity with procurement-related tools to process POs and document supplier/PO related information.
• Tactical Sourcing: Experience working with suppliers, including negotiating and setting up relationships.
• Purchase Order Processing: Exposure to receiving requests from clients, negotiating with suppliers, and completing purchases while following procurement policies.
• Category Knowledge: Understanding of specific categories and category suppliers, including market intelligence and benchmarking.
• Problem Determination Skills: Ability to apply problem determination skills to resolve issues in the purchasing process.

Qualifications

• Bachelor's Degree
• Market Intelligence Knowledge: Understanding of market intelligence and benchmarking related to relevant commodities to inform procurement decisions.
• Procurement Tool Familiarity: Exposure to procurement-related tools to process POs and document supplier/PO related information, minimizing negative impact on the client's experience.
• Category Supplier Understanding: Knowledge of specific categories and category suppliers to effectively negotiate and set up relationships.