PROCESS DELIVERY SPECIALIST-LEAD TO CASH
IBM
Chennai, Tamil Nadu, India2–4 yrs2h agovia LinkedIn
About the Role
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.
Key Responsibilities
- Processing Accounts receivable.
- Posting and balancing daily cash applications.
- Preparing journal entries.
- Filing records.
- General account reconciliations.
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
- Involvement in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.
- Investigating unapplied payments, rectifying them, and ensuring proper allocation.
- Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
- Adhering to client Service Level Agreements (SLAs) and meeting specified timelines.
Requirements & Tech Stack
- Commerce graduate.
- Minimum of 2-4 years of experience in Order to Cash.
- Proficient in MS Office applications.
- Proficient in any ERP software as an end-user.
- Flexible to work in shifts.
Qualifications
- Master's Degree (preferred education).
- Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts.
- Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics, and collaborating with customers, sales, and finance for improvements.
- Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts.
- Self-directed and ambitious achiever.
- Meeting targets effectively.
- Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.