Commercial Graduate (Customer Experience)

About the Role

AVEVA is a global leader in industrial software, enabling enterprises to deliver essentials of life safely, efficiently, and more sustainably.

Position: Commercial Graduate (Customer Experience)

Employment Type: Full-time

Work Type: Hybrid (3 days a week in office)

Location: Houston, TX

Relocation: Not Provided

Work Authorization: Eligible for full-time work authorization in the United States upon completion of education.

Key Responsibilities

As a Commercial Graduate, you will:

• Join a rotational graduate program to gain experience in key areas of AVEVA's Commercial function, with a focus on Customer Experience.
• Build a deep understanding of AVEVA's product portfolio, including technical features, benefits, and competitive advantages.
• Gain hands-on experience through rotations in Technical Support.
• Learn how to connect customers with AVEVA's solutions to maximize value, drive adoption, and strengthen engagement.
• Have opportunities to complete rotations focused on:
• Customer retention and growth
• Managing and renewing contracts
• Identifying and pursuing new business opportunities
• Closing deals efficiently
• Developing expertise in sales tools and systems

Requirements & Tech Stack

Minimum Experience: 0–2 years of relevant work experience. Previous internship or project experience is an advantage.

Education:

• Bachelor's Degree or Master's Degree.
• Engineering disciplines are particularly sought, including Mechanical, Electrical, Industrial, or Process Engineering.

Key Competencies:

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Demonstrated teamwork and collaboration capabilities.
• Strong organizational skills with attention to detail.
• Self-motivated and adaptable to changing environments.
• Initiative and results-oriented approach.
• Ability to manage multiple tasks and competing priorities effectively.

Desirable Skills:

• Effective time management and prioritization in a fast-paced environment.
• Ability to troubleshoot and approach challenges methodically.
• Capacity to adapt across a variety of tasks and functional areas.

Program Details

• This is a rotational graduate role within the Commercial function.
• The program may require cross-functional collaboration, exposure to international teams, and occasional travel.
• Mentorship from a technical mentor will be provided.
• Support for continuous learning and professional development.
• A comprehensive graduate development program.

Compensation & Benefits

• Salary Range: $69,900.00 - $116,700.00 (final compensation varies based on location, experience, skills, and education)
• USA Benefits:
• Competitive salary
• High-quality healthcare
• 401(k) with 6% employer match
• FSA and supplemental insurance
• Paid parental leave
• 20 days PTO (increases with tenure)
• 7 days sick time
• 3 days paid volunteering
• Flexible lifestyle benefits (commuter plans, backup care, emergency leave, fitness/education reimbursement)

Pre-employment Requirements

• Successful applicants must undergo and pass a comprehensive background check and drug screen in accordance with federal laws and regulations.