Medical Assistant

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About the Role

Medical Assistant for a new primary care office in Schenectady, formerly located in Latham. This is a full-time, day shift position.

Key Responsibilities

• Escort patients to exam rooms, take vital signs, and document health information in the electronic medical record.
• Respond to patient concerns.
• Complete referrals and obtain pre-authorizations for diagnostic testing.
• Follow proper protocol for specimen collection and delivery.
• Participate in meetings and practice huddles.
• Complete and scan incoming patient forms into the electronic medical record.
• Use Universal Precautions with all encounters.
• Follow procedures for handling exposure to blood or body fluid and document incidents per policy.
• Notify physicians of patients needing intervention.
• Ensure patient exam rooms are stocked and cleaned.
• Follow office protocol for ordering and stocking supplies.
• Perform office testing with appropriate training and within scope of practice.
• Handle medical waste appropriately.
• Provide educational materials and electronic copies of medical records to patients.
• Perform front-end functions as needed, including:
• Scheduling and registration
• Check-in
• Check-out
• Charge entry/claims
• End-of-day processes
• General duties:
• Document processing
• Scanning
• Inbox monitoring
• Comply with Patient Centered Medical Home (PCMH) care delivery model.
• Complete all mandatory training.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Work cooperatively with team members to ensure quality patient care.
• Communicate respectfully and effectively with providers, staff, and colleagues.
• Adhere to the Code of Conduct.
• Obtain and maintain medical assistant certification according to policy.
• Cross-cover other areas as needed.

Requirements & Tech Stack

• Electronic Health Record (EHR) system experience.
• Universal Precautions.
• HIPAA regulations.
• Patient Centered Medical Home (PCMH).
• Medical assistant certification (CMA, CCMA, RMA).

Qualifications

• High School Diploma or equivalency.
• At least 10 months of work and/or clinical training experience in the healthcare field.
• Proficient in obtaining manual vital signs.
• Commitment to confidentiality and respect.
• Ability to obtain and record patient data, including:
• Prior health history
• Family history
• Allergies
• Current medications
• Current complaints
• Health screening questionnaires
• Knowledge of basic anatomy and medical terminology.
• Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
• Ability to provide patients with information related to their health and wellness.
• Graduate of a Medical Assistant Training Program (preferred).
• Holds National Medical Assistant Certification (CMA, CCMA, RMA) (preferred).

Pay Range

• $19.00 - $25.09 per hour.
• Pay is based on experience, skills, and education.