Grocery/Refrigeration Clerk
Mother's Market & Kitchen
Irvine, CAFresher55m agovia LinkedIn
About the Role
At Mother’s Market, we’re dedicated to providing a well-stocked, organized, and welcoming shopping experience for every customer. As a Grocery/Refrigeration Clerk, you’ll ensure our grocery and refrigerated sections are fresh, full, and easy to navigate. Your work supports our mission of healthy, accessible living.
What You’ll Do
- Provide friendly, helpful customer service, including special order support.
- Stock and rotate grocery and refrigerated products with accuracy and care.
- Ensure products are fresh, labeled correctly, and shelves are clean and organized.
- Place “Temporarily Unavailable” tags when items are out of stock.
- Handle product damages, credits, and returns according to company policy.
- Check product pricing and ensure shelf labels match correctly.
- Maintain and refill product displays, samples, and seasonal features.
- Receive deliveries and verify shipment accuracy against invoices/packing lists.
- Place and track product orders from other stores, suppliers, or distributors.
- Keep aisles safe and free of hazards by removing ladders, boxes, and obstructions.
- Continuously monitor expiration dates and rotate inventory accordingly.
- Assist customers with product locations and general inquiries.
- Maintain safety, cleanliness, and merchandising standards in assigned areas.
- Perform other duties as assigned by the Grocery or Store Manager.
Requirements & Tech Stack
- Previous customer service experience preferred.
- Experience in grocery or retail stocking is a plus.
- Comfortable working in cold environments (coolers, freezers).
- Basic math and inventory handling knowledge.
- Able to communicate clearly in English (written and verbal).
- Capable of learning product information and assisting customers confidently.
- Must have flexible availability, including weekends, evenings, and holidays.
Physical Requirements
- Lift and carry products (up to 75 lbs.) frequently throughout the shift.
- Stand, bend, squat, and climb ladders during an 8-hour shift.
- Push/pull carts, and stock using dollies or box cutters.
- Work in cold environments for extended periods (jackets/gloves provided).
- Reach overhead and stock shelves at various heights.
- Work both indoors and outdoors, including in wet or cold weather.
Qualifications
- Approachable, dependable, and detail-oriented.
- Team player with a proactive, self-motivated attitude.