Client Service Associate
Jackson Hewitt Tax Service Inc.
Xenia, OH0–2 yrs57m agovia LinkedIn
About the Role
Join Jackson Hewitt Tax Service Inc. as a Client Service Associate and be the welcoming face for clients, ensuring exceptional experiences and providing essential support. This role is ideal for individuals who enjoy building strong client relationships in a customer service-oriented environment.
Key Responsibilities
- Actively engage with clients
- Confirm appointments
- Follow up with past and potential clients
- Distribute marketing materials
- Keep clients engaged during wait times
Requirements & Tech Stack
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Willingness to learn and grow in a customer-focused role
- PTIN Certification: Yes
Qualifications
- Prior customer service or sales experience preferred, but not required.
- No specific work background or experience level is strictly required; all are welcome to apply.
Compensation
- $12.00 - $15.00 per hour
Perks & Benefits
- Training & development
- Tax preparation training
- Continuing tax education
- Company parties
- Employee discounts
- Corporate discount program
- Opportunities for advancement within the organization or as a tax pro
- And more