Client Service Associate
Jackson Hewitt Tax Service Inc.
Fairborn, OH0–2 yrs56m agovia LinkedIn
About the Role
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.
Key Responsibilities
- Actively engage with clients
- Confirm appointments
- Follow up with past and potential clients
- Distribute marketing materials
- Keep clients engaged during wait times
Requirements & Tech Stack
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Willingness to learn and grow in a customer-focused role
- PTIN Certification
Qualifications
- Prior customer service or sales experience preferred, but not required.
- No matter your work background or experience level, we welcome you to apply.
Compensation
$12.00 - $15.00 per hour
Perks & Benefits
- Training & development
- Tax preparation training
- Continuing tax education
- Corporate discount program
- Opportunities for advancement within the organization or as a tax pro
- Company parties
- Employee discounts
- And More!