Ecommerce Specialist

About the Role

The Ecommerce Specialist is a full-time, on-site role based in Mumbai. This role is responsible for managing and optimizing product listings, pricing, and promotions across ecommerce platforms to drive sales and brand visibility.

Key Responsibilities

• Monitor marketplace performance.
• Analyze sales and traffic data.
• Coordinate with marketing and operations teams on campaigns and inventory.
• Ensure accurate content and product information online.
• Handle customer queries related to online orders.
• Track competitor activity.
• Implement strategies to improve conversion rates and customer experience.
• Prepare regular performance reports.
• Recommend data-driven actions to support growth objectives.

Requirements & Tech Stack

• Experience with major ecommerce marketplaces (such as Amazon, Flipkart, Nykaa, etc.) and platform tools is beneficial.
• Knowledge of digital commerce best practices, pricing strategies, and inventory coordination is preferred.
• Ability to work in a fast-paced environment, with strong attention to detail and ownership of outcomes.

Qualifications

• Strong E-Commerce and Sales skills to manage online platforms, drive revenue, and support growth targets.
• Solid Analytical Skills to interpret data, identify trends, and make informed optimization decisions.
• Excellent Customer Service and Communication skills to handle queries, collaborate with teams, and maintain a positive brand experience.
• A bachelor’s degree in business, marketing, commerce, or a related field is advantageous; relevant ecommerce experience may substitute.