Consumer Insights Intern

About The Hiring Team

Level Infinite is Tencent’s global gaming brand, a global game publisher offering a comprehensive network of services for games, development teams, and studios worldwide. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, building a community that fosters inclusivity, connection, and accessibility.

What The Role Entails

Tencent is inviting an early career consumer insights researcher passionate about video games to join our Consumer Insights team in Los Angeles. This is an opportunity to gain industry experience, work across genres and business models, and learn from seasoned researchers. You will support work across Level Infinite, with partner studios globally. Expect a mix of market sizing, audience deep dives, player surveys, and support for go-to-market strategies. You will be paired with a mentor and gain experience in various research methods, with multiple stakeholders and titles (live or in development).

This opportunity requires you to be in our Playa Vista office full time and be authorized to work in the United States.

What You Will Be Doing

• Support senior researchers in delivering studies end-to-end, using methods such as player surveys, focus groups, interviews, and playtests.
• Help scope and prepare research, draft and test questionnaires, check survey links and logic, and run quality control, including proofing, data cleaning, and sense-checking.
• Analyze quantitative and qualitative data, translating it into actionable insights: clear charts, concise slides, short written summaries, and an explanation of project impact.
• Coordinate with vendors for fieldwork or help prepare and run playtests and focus groups directly in our LA lab, managing participant logistics.
• Support reporting and readouts, ensuring findings reach stakeholders in a usable format.
• Take on increasing ownership as you learn and grow.

What You Will Get Out of It

• Work on a range of titles with a mentor providing regular feedback.
• End-to-end experience on live projects, from research question to debrief conversations.

Who We Look For

• You are studying, or have recently finished a degree in marketing, business, psychology, economics, data, or social sciences, or a related research focus.
• You are early in your career and keen to learn from the games industry.
• Comfortable with numbers, able to work confidently in quant, spot outliers, and clean datasets.
• Good communicator, able to simplify complex findings in writing and verbally.
• Organized and detail-focused.
• You play games, or are genuinely curious about player motivations.
• Nice to have: Experience with SPSS, R, Tableau, Power BI, or a survey tool such as Qualtrics.

Location

US-California-Los Angeles

The expected base pay range for this position is $24.81 to $42.70 per hour. Actual pay may vary.

This position is eligible for paid sick leave and paid holidays.

Full-time interns may be eligible to enroll in the Company-sponsored medical plan.