Counselor and Admission Coordinator

About the Role

The Counselor and Admission Coordinator is a full-time, on-site role at WhitePetals preschool in Munireddy Layout, Bengaluru. This position focuses on counseling prospective families, explaining the preschool's programs, and guiding them through the admission process from inquiry to enrollment.

Key Responsibilities

• Handle walk-in and telephone inquiries.
• Maintain admission records.
• Schedule and conduct school tours.
• Follow up with leads.
• Support parents with questions about the curriculum, policies, and child adjustment.
• Coordinate with teaching staff to ensure a smooth onboarding experience.
• Contribute to basic outreach activities.
• Maintain a welcoming reception environment.
• Assist in periodic events related to admissions and parent engagement.

Qualifications

• Strong Interpersonal Communication and Communication skills to engage effectively with children, parents, and colleagues.
• Customer Service experience to handle inquiries, manage parent expectations, and provide a positive admission experience.
• Sales-related skills to present programs clearly, follow up on leads, and support enrollment targets professionally.
• Background or interest in Education, particularly early childhood, to understand preschool programs and support families.
• Ability to maintain organized admission records and use basic computer applications (email, spreadsheets, school management software).
• Calm, patient, and child-friendly demeanor with a professional appearance and conduct.
• Prior experience in counseling, admissions, or front office roles in an educational setting is an advantage.
• Relevant diploma or bachelor’s degree in education or psychology.