IT Operations Associate

About the Role

This is a full-time, onsite opportunity as an IT Operations Associate within Momentum's IT & Cybersecurity team. It is part of the Momentum Launch Program, a cohort-based early career experience designed for recent graduates, combining hands-on training, mentorship, and meaningful work. The program is scheduled to begin in June 2027 and is based at the Dallas headquarters.

A Day In The Life of this Role at Momentum

Your days will be dynamic and centered around building efficiency, reliability, and automation across the IT environment. This includes:

• Developing and maintaining automation scripts and workflows to streamline IT processes such as system provisioning, access management, and monitoring.
• Assisting in the configuration and administration of core IT platforms, ensuring they remain secure, efficient, and aligned with business needs.
• Collaborating with cross-functional teams to understand requirements and design workflows that reduce manual effort and increase consistency.
• Monitoring system health and performance, proactively addressing issues and applying updates to maintain stability.
• Organizing and managing multiple high-priority projects, adapting to meet deadlines and ensuring the timely completion of key tasks.
• Joining team meetings to share ideas, align on goals, and contribute to the IT team’s overall strategy.
• Attending training sessions to support your professional growth and development.

Qualifications

We’re looking for someone who:

• Graduates in Winter 2026 or Spring 2027 with a Bachelor’s or Master’s degree, ideally in Business Systems, Information Systems, Computer Science, Business Analytics, Statistics, or a related field.
• Has proven leadership experience in extracurricular activities or previous roles, demonstrating the ability to drive project success.
• Has experience using AI tools (e.g., ChatGPT, Claude) to improve efficiency, organization, and support.
• Demonstrates strong interpersonal skills and the ability to work effectively with a variety of personality types and work styles.
• Is able to quickly switch contexts and manage multiple projects simultaneously in a fast-paced environment.
• Demonstrates strong analytical skills and attention to detail.
• Has experience with scripting and automation (e.g., Python, PowerShell, Bash, or similar).
• Exposure to workflow automation platforms or APIs (e.g., Google Workspace, Okta, or equivalent) is considered a plus.
• Shows a passion for building, continuous improvement, and making a positive impact.
• Demonstrates adaptability; flexibility to adjust to changing business requirements.
• Embraces a growth mindset, continually seeks learning opportunities, and proactively tackles challenges with creative solutions.