Lab Assistant, Core Lab
Detroit Medical Center
About the Role
DMC University Laboratories, Inc. is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
Key Responsibilities
- Prioritize incoming specimens; process patient specimens in accordance with department safety and OSHA guidelines.
- Ensure stats and other critical tests are accurately and immediately processed.
- Document specimen problems and refer to supervisor or other lead designee.
- May draw blood samples from patients based on physician's order and in accordance with departmental safety and OSHA guidelines (e.g., utilize protective equipment such as gloves, coats, and shields).
- Verify patient identification and collect insurance information.
- Generate and attach labels to specimen/blood samples.
- May perform specimen processing and aliquoting according to pre-established test requirements.
- Ensure specimen integrity by verifying patient identification and ensuring the sample submitted is appropriate given the requested test.
- Sort, rack, and deliver specimens to appropriate testing laboratory.
- Accurately enter and review laboratory test data in the laboratory computer system.
- Detect and correct errors according to laboratory policies and quality standards.
- Communicate with patients to explain procedures and/or answer routine questions from physicians, nurses, or other appropriate healthcare professionals (e.g., date or time of drawing patient's blood or gathering specimens, verifying a request, etc.).
- Maintain a neat and clean work area.
- Stock storage area with supplies and inventories as necessary.
- Clean glassware, equipment, and small instruments.
- May perform transportation duties (e.g., deliver specimens and reports).
- Time stamp or computer verify all laboratory requests.
- May order tests in the system.
- May conduct routine inspection, maintenance, and quality control checks on equipment (e.g., record temperatures).
- Report unusual findings timely to supervisor or lead designee.
- May prepare the patient for and/or administer tolerance tests or other tests specific to assigned area.
- Perform a variety of clerical duties such as answering the telephone, scheduling appointments, maintaining records, or relaying a message to the appropriate personnel.
- Self-monitor individual work behavior and performance to make improvements.
- Communicate training and development needs to management.
- Comply with departmental safety policies and procedures and OSHA guidelines, including the use of applicable personal protective equipment.
- Check organizational communication daily (i.e., Outlook, laboratory software, posted notices, etc.).
- Perform other related duties as assigned.
Requirements & Tech Stack
- High school diploma or equivalent education.
- Six (6) months experience in medical training, and/or certification in a healthcare environment or related science field (i.e., Lab Assistant, Medical Assistant, Nursing Assistant, Phlebotomist or Health Science studies).
- Basic studies in medical terminology or a related health science field preferred.
- Customer service experience in a service environment preferred.
- For Phlebotomists - Phlebotomy Certification is preferred.
Job Type: Full Time
Shift Type: Evening Shift
Shift Begin: 2:30 PM
Shift End: 11:00 PM