Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training and mentorship to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to offer sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform daily tasks including inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products to users in your market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service with a willingness to go above and beyond.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Build relationships with existing and new customers.
• Manage project schedules/plans to ensure equipment delivery.
• Provide service and technical support for existing equipment.
• Support end users by assisting contractors with wiring and remote troubleshooting.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving ability with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• FE Exam completion in area of study expected within 6 months of employment for engineering graduates (if not already completed).
• Must be a "go getter".

Qualifications

• 0-5 years of experience.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire.