Program Assistant

About the Role

Cornerstone Family Healthcare is actively recruiting for a Program Assistant to join their growing team in Newburgh, NY.

• Rate of Pay/Salary: $20.88 per hour
• Work Location(s): Newburgh, NY
• Status: Full-Time

Key Responsibilities

• Answer the telephone promptly using the standard greeting; accurately answer and refer callers/visitors to staff members in a timely manner.
• Offer general support of the phone system to staff.
• Welcome all staff and visitors promptly with a professional and attentive demeanor.
• Coordinate with and report to designated supervisors for tasks/projects.
• Keep the reception area neat, organized, and supplied with agency informational material.
• Perform high-level administrative tasks, including reports, data entry, and professional correspondence.
• Maintain, monitor, and order supplies, water, and keys for Dutchess, Ulster, and Orange Counties.
• Assist with accurate and timely program data entry and filing in Ulster, Dutchess, and Orange County, as required by designated supervisor and grant funded program requirements.
• Notify and coordinate with the designated supervisor regarding all operations issues or problems in the offices.
• Notify and coordinate with the Director of Facilities regarding all facilities issues or problems in the offices.
• Process all outgoing mail; distribute all incoming mail and other deliveries to the appropriate staff.
• Open and close the offices as needed.
• Perform general administrative tasks, including enforcing cleanliness in the offices and keeping all shared spaces tidy.
• Participate in departmental meetings; sit in on quarterly Safety Committee meetings and complete weekly safety checklists and quarterly fire drills; schedule and facilitate quarterly office meetings.
• Manage the food pantries in Ulster, Dutchess, and Orange Counties by placing and organizing monthly orders, monitoring the monthly distribution logs, packing pre-made bags, and routinely checking expiration dates.
• Collect all forms and perform data entry for the CSP Food Pantry within AIRS.
• Perform all duties with a strong customer service focus.
• Attend and participate in monthly All Staff meetings and other required meetings.
• Be familiar with Cornerstone policies and procedures and the Employee Handbook.
• Maintain confidentiality of all aspects of Cornerstone, including patient confidentiality, financials, and employee relations.
• Perform other related duties as assigned.

Requirements & Tech Stack

• Computer-literate.
• Understanding of Microsoft Word and Excel.
• Experience with electronic data entry is a plus.

Qualifications

• High school diploma with 1 year of college; or a High School diploma with two years of experience.
• Must be well-organized.
• Outstanding oral and written communication skills.
• Ability to manage time and multiple tasks efficiently.
• Familiarity with non-profit and/or human service agency operation.
• Sensitivity to HIV/AIDS issues.
• Ability to work independently.
• Bilingual (English/Spanish) is a plus.