Care Coordinator-Hospice

About the Role

The Care Coordinator for Hospice at LHC Group, a part of Optum, is a key role in helping patients manage their health at home as a preferred post-acute care partner.

Key Responsibilities

• Manage order tracking, IDG preparation, and other patient care management tasks.
• Monitor pending referrals daily and assign a registered nurse or advanced practice nurse for all start of care visits.
• Monitor productivity and distribution of visits, communicating any needed changes with the clinical leader.
• Ensure the patient visit schedule supports continuity of care and excellence in patient care management by scheduling most nursing visits to the patient's designated RN Case Manager or Social Worker.
• Participate in patient care team meetings to facilitate timely care scheduling for patients experiencing symptom crises, transitioning to end of life, or other immediate physical, psychosocial, or spiritual care needs.
• Assist with coordination, scheduling, and tracking of all visits to ensure compliance with all hospice policies and state and federal regulatory requirements.

Requirements & Tech Stack

• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Demonstrated exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing the hospice Interdisciplinary Group (IDG) requirements, Aide and/or LPN/LVN supervisory visit requirements, and assessment visit requirements.

Note: The hourly pay for this role will range from $16.00 to $22.85 per hour.