Medical Assistant

About the Role

• Medical Assistant position in Latham, Full Time.
• This position is temporarily located at 713 Troy-Schenectady Rd Latham, until the new office is built at 624 McClellan St in Schenectady.
• Work Schedule: Monday – Friday.

Key Responsibilities

• Escort patients to exam rooms, take vital signs, and document health information into the electronic medical record.
• Respond to patient concerns appropriately.
• Complete referrals and obtain pre-authorizations for diagnostic testing.
• Follow proper protocol for specimen collection and delivery.
• Participate in required meetings and practice huddles.
• Complete incoming patient forms and ensure they are scanned into the electronic medical record.
• Use Universal Precautions with all encounters.
• Follow procedures for handling exposure to blood or other body fluids and document incidents per policy.
• Notify physicians regarding patients needing intervention.
• Ensure patient exam rooms are stocked and cleaned.
• Follow office protocol for ordering and stocking supplies.
• Perform office testing with appropriate training and within scope of practice.
• Handle medical waste appropriately.
• Provide educational materials to patients.
• Provide patients with an electronic copy of their medical record.
• If applicable, perform front-end functions for revenue cycle metrics:
• Scheduling and registration
• Check-in
• Check-out
• Charge entry/claims
• End of day processes
• General duties including:
• Document processing
• Scanning
• Inbox monitoring
• Comply with the Patient Centered Medical Home (PCMH) care delivery model.
• Perform all mandatory training.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Work cooperatively with team members to ensure quality patient care.
• Communicate respectfully and effectively with providers, staff, and colleagues.
• Adhere to the St Peter’s Health Partners Medical Associates Code of Conduct.
• Obtain and maintain medical assistant certification according to policy.
• Cross-cover other areas as needed.

Requirements & Tech Stack

• Electronic Medical Record (EMR) experience.
• Universal Precautions.
• HIPAA.
• Patient Centered Medical Home (PCMH).

Qualifications

• High School Diploma or equivalency.
• At least 10 months of work and/or clinical training experience in the healthcare field.
• Proficient in obtaining manual vital signs.
• Commitment to confidentiality and respect.
• Ability to obtain and record patient data including, but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires.
• Knowledge of basic anatomy and medical terminology.
• Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures.
• Ability to provide patients with information related to their health and wellness.

Preferred Qualifications

• Graduate of a Medical Assistant Training Program.
• Holds National Medical Assistant Certification: CMA, CCMA, RMA.