Tsm

About the Role

The TSM (Territory Sales Manager) role at PAYTM SERVICES PVT LTD is a full-time, on-site position based in Saharsa. The role is responsible for managing and expanding Paytm’s presence in the assigned territory.

Key Responsibilities

• Onboarding and supporting merchants
• Driving usage of Paytm products
• Achieving sales and activation targets
• Visiting merchants
• Explaining product features
• Resolving operational issues
• Collecting feedback
• Coordinating with internal teams for smooth implementation
• Monitoring market trends
• Preparing basic reports on performance
• Ensuring compliance with company policies and processes
• Maintaining strong relationships with local partners and stakeholders to support sustained business growth in the region

Requirements & Tech Stack

• Proficiency in local language and working-level English
• Familiarity with smartphones and digital payment apps

Qualifications

• Strong sales and business development abilities, including field sales experience and a track record of meeting targets.
• Customer relationship and service skills, including the ability to communicate clearly, handle queries, and build trust with merchants.
• Basic analytical and reporting skills, including comfort with using mobile apps, spreadsheets, and dashboards to track performance.
• Territory management and organizational skills, including planning daily routes, prioritizing visits, and managing time effectively.
• Bachelor’s degree in business, commerce, marketing, or a related field is beneficial.
• Prior experience in fintech, payments, FMCG, telecom, or retail field operations is an advantage.
• Ability to work independently, travel within Saharsa as needed, and adhere to ethical and compliance standards is required.