Domestic Inbound Customer Support Executive

Anvesnasystems

Key Responsibilities

• Handle incoming customer calls and respond to customer queries professionally.
• Provide information and support regarding products and services.
• Understand customer requirements and resolve issues promptly.
• Maintain customer records and update call details.
• Coordinate with internal teams to resolve customer concerns.
• Follow up with customers when required.

Requirements & Tech Stack

• Good communication skills in English.
• Good listening, problem-solving, and interpersonal skills.
• Patience and a customer-friendly attitude.
• Strong organizational and time management abilities, with attention to detail and accuracy.
• Proficiency in basic office software (e.g., word processing, spreadsheets, email tools).
• Ability to work collaboratively in a team-oriented environment and adapt to dynamic project needs.

Qualifications

• Freshers and experienced candidates can apply.
• Prior experience in project coordination or administrative support is preferred.
• A diploma or degree in business administration, management, or a related field is an advantage.