Business Development & Client Relations Associate

About the Role

Utility Management Group is seeking a Business Development & Client Relations Associate to connect with local businesses, understand their needs, and develop lasting customer relationships. This opportunity combines new customer outreach with relationship development, giving you experience in business communication, consultative sales, and service coordination.

What You'll Represent

UMG brings conversations about energy, internet, phones, and payment processing together. We work with nearly every competing provider across the markets we serve, helping customers explore options across energy supply, internet, mobility, VOIP, merchant services, and solar—with one UMG representative they can contact.

Key Responsibilities

• Build new relationships through in-person visits to local businesses and consistent follow-up.
• Ask thoughtful questions about customers’ services, costs, and priorities.
• Coordinate with the UMG team to identify options that fit each business.
• Communicate clearly throughout the sales process.
• Stay connected with customers and identify additional needs as their businesses evolve.
• Keep accurate notes and manage next steps.

Who We're Looking For

• An approachable communicator with strong listening skills.
• Someone who follows through and takes pride in being dependable.
• A self-motivated person comfortable initiating new relationships.
• An organized team member interested in learning about business services.

Qualifications

• Experience in customer service, hospitality, retail, sales, or other relationship-focused work is welcome.