Operations Associate

About the Role

Gopuff is seeking Operations Associates, Baristas to join our team. This role blends operational excellence with food & beverage preparation to ensure our customers receive accurate, high-quality orders every time. Whether you’re preparing handcrafted Starbucks beverages, managing inventory, or keeping the facility organized, you’ll play a key role in making sure our operations run smoothly behind the scenes.

Key Responsibilities

• Prepare quality Starbucks beverages and food menu items by following recipes, production cards, and presentation standards
• Ensure accuracy and quality of all packaged food and beverage items staged for delivery
• Receive, unpack, and replenish product deliveries; confirm inventory accuracy and resolve discrepancies
• Pick, pack, and stage customer orders with speed and precision
• Maintain organization and cleanliness across the kitchen, café, and facility spaces
• Manage waste and spoilage by following FIFO and mindful preparation practices
• Monitor and record temperature-sensitive food items per food safety standards
• Complete and document cleaning tasks as outlined in best practices
• Safely handle, scan, and move product; operate carts, pallet jacks, and dollies as needed
• Work in varying environments, including freezers and multiple floors within the site
• Complete required Starbucks training and uphold Gopuff and Starbucks safety, sanitation, and compliance standards
• Perform other duties based on business needs

Qualifications

• High School Diploma or GED equivalent
• Food service, retail, or operations experience preferred (but not required)
• Welcoming and collaborative team mindset
• Ability to learn and adapt to new technology and multi-step processes
• Strong attention to detail and pride in producing quality work
• Essential functions include the ability to stand, walk, bend, push, pull, and lift up to 49 lbs during shifts
• Comfortable working flexible schedules, including early mornings, evenings, weekends, nights, and holidays

Compensation

• Phoenix, AZ: USD $15.40-$15.90/hour total earning potential (Includes pay premium upon completing required Starbucks barista training and working qualifying shifts).