Sales Associate

About the Role

Spicecore is a growing organization focused on delivering high-quality products and reliable service. The Sales Associate role is a full-time, on-site position based in the Mumbai Metropolitan Region.

Key Responsibilities

• Engaging with customers to understand their needs.
• Providing product information and recommendations to support purchasing decisions.
• Managing walk-in and referred customers.
• Explaining features and benefits of products.
• Preparing and following up on quotations.
• Maintaining accurate sales records in line with company processes.
• Coordinating with internal teams on stock availability, order status, and delivery timelines.
• Participating in basic sales reporting and forecasting activities.
• Upholding company standards for customer service.
• Representing the brand professionally.
• Contributing to a positive, goal-oriented team environment.

Requirements & Tech Stack

• Customer service and interpersonal skills.
• Sales and negotiation abilities.
• Comfort with using point-of-sale systems, spreadsheets, and basic office software.
• Attention to detail and organizational skills.
• Ability to work on-site in the Mumbai Metropolitan Region.
• Ability to collaborate effectively with cross-functional teams.

Qualifications

• Minimum educational qualification of a high school diploma.
• A bachelor’s degree in business, marketing, or a related field is an advantage.
• Professional conduct, reliability, and a focus on meeting targets while maintaining high ethical standards.
• Prior experience in retail or B2B sales is preferred but not mandatory.
• Willingness to learn and adapt is essential.