Donor Center Phlebotomist

American Red Cross

Job Overview

• Utilize healthcare and/or customer service skills to assist with every step of the blood collection process at fixed-site locations.
• Collaborate with team to create a welcoming and comfortable environment for volunteer donors.
• Follow all safety procedures while collecting lifesaving blood donations.
• The Red Cross offers paid phlebotomy training.

Key Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
• Maintain detailed orientation to ensure collected blood meets goals, regulatory requirements, and can be safely transfused.

Standard Schedule

• Variable schedule, which may include early mornings, late nights, weekends, and holidays, to meet donor and community needs.
• Schedule provided two to three weeks in advance.

Pay Information

• Starting rate: $21.42/hour.

Minimum Qualifications

• Associate's degree OR a combination of education and work experience.
• Minimum of one year customer service experience in a public setting.
• A current, valid driver's license with a good driving record.
• Physical requirements: ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills, proficient with Microsoft Office applications.

Preferred Qualifications

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Prior leadership experience.