Beauty Concierge, The Mall
Nordstrom
About the Role
The Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day.
Key Responsibilities
- Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services.
- Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions.
- Support store operations by being a general store resource for customers and employees.
- Maintain a high level of confidentiality.
- Make deliveries to customers.
Requirements & Tech Stack
- Ability to communicate clearly and professionally with coworkers and customers.
- Ability to suggestive sell and connect customers to salespeople.
- Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
- Strong decision-making and problem-solving skills.
Physical Requirements
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing and pulling.
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
Qualifications
Pay Range: $17.20 - $17.90 Hourly