Outbound Business Account Representative
Cable One/Sparklight Careers
Phoenix, AZ0–3 yrs54m agovia LinkedIn
About the Role
Join Sparklight’s Business Sales Team as an Outbound Business Account Representative. In this role, you will connect with small and mid-sized businesses and demonstrate the value of switching to Sparklight's broadband, phone, and cable services. Your sales will have a positive impact on local companies by ensuring their connectivity for client pitches, guest check-ins, and more.
Key Responsibilities
- Follow up with current customers to ensure satisfaction with existing services.
- Upsell services by asking discovery questions and presenting additional options.
- Make outbound calls to potential business customers to present Sparklight’s communication packages.
- Provide high-level customer service by accurately entering customer data into SalesForce.
- Utilize expertise of Sparklight's products to assist customers with service questions and demonstrate the benefits of switching.
Requirements & Tech Stack
- A proactive approach, including problem-solving and finding solutions for business customers.
- Previous outbound telemarketing experience in a call center is preferred.
- Outgoing individuals who can direct conversations and close sales.
- Experience in addition to education is valued.
- SalesForce
Qualifications
- Three to six months of related experience and/or training.
- An Associate's degree or higher is preferred.
- Proactive
- Committed
- Helpful
- Personal