Junior System Administrator

About the Role

INDUS Technology, Inc. is seeking a Junior Systems Administrator to support the Advanced Interactive Management Technology Center (AIMTC) at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). This role is ideal for an early-career IT professional looking to expand their technical experience within a Department of Defense environment. The position is located in Newport, RI.

Key Responsibilities

• Assist with the installation, configuration, maintenance, and troubleshooting of Windows servers, workstations, and associated hardware.
• Support administration of Windows Server 2016/2019/2022 environments, including system upgrades and migrations.
• Monitor system performance, availability, and operational health to identify and resolve technical issues.
• Assist with Active Directory administration, including user account creation, permissions management, password resets, and access troubleshooting.
• Perform routine system maintenance, software installations, security updates, patching, and vulnerability remediation.
• Provide technical support for network connectivity, switches, printers, and other laboratory IT equipment.
• Assist with troubleshooting enterprise applications, databases, and Microsoft SQL Server connectivity issues.
• Support system backups, data recovery procedures, and continuity of operations.
• Respond to user support requests, troubleshoot hardware and software issues, and document resolutions.
• Assist with cybersecurity compliance activities, including security scans, system hardening, and implementation of DoD security requirements.
• Maintain system documentation, hardware inventories, configuration records, and standard operating procedures.
• Coordinate with senior system administrators, cybersecurity personnel, and government technical staff to resolve complex issues.
• Support hardware replacement, equipment installation, system modernization, and laboratory infrastructure upgrades.
• Bid and proposal support, if requested.
• Other duties as assigned.

Requirements & Tech Stack

• Active secret clearance is required.
• Basic understanding of Windows operating systems and Windows Server environments.
• Familiarity with computer hardware, software installation, and troubleshooting techniques.
• Foundational knowledge of networking concepts, including TCP/IP, DNS, DHCP, and LAN connectivity.
• Basic understanding of Active Directory, user account administration, and access permissions.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

Qualifications

• Associate degree in Information Technology, Computer Science, Cybersecurity, or related technical discipline; equivalent professional experience or technical training may be considered.
• 0–2 years of experience in IT support, help desk, desktop support, or systems administration.
• Strong troubleshooting, problem-solving, and organizational skills.
• Basic computer literacy and data entry skills.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Strong time management skills.
• Ability to work in a fast-paced, changing, and challenging environment.
• Legally authorized to work in the United States without employer sponsorship.

Physical Requirements

• Must be able to remain seated in a stationary position 50% of the time.
• Must be able to alternate between sitting, standing, and walking.