Customer Service Representative
WNS
Gurugram, Haryana, India0–3 yrs34m agovia LinkedIn
About the Role
- Customer Support Executive – International Voice/Chat Process
Location
- Gurgaon
Work Mode
- Work from Office
Shift
- Rotational Shifts (Including Night Shift)
- Cab facility available
Key Responsibilities
- Deliver exceptional customer experience via Chat, Email, and Voice Support
- Act as the first point of contact for international customers
- Provide quick, accurate, and professional resolutions
- Maintain SLA and quality standards
- Build strong customer relationships through effective communication
Requirements & Tech Stack
- Non-Technical Profile
Qualifications
- Fresher to 3 Years of Experience
- Graduation is Mandatory
- Excellent verbal and written communication skills in English
- Immediate Joiners Preferred
- Must be currently based in Gurgaon
- Comfortable working in rotational shifts, including night shifts