Middle Office, Associate 2

About the Role

The State Street Alpha Portfolio Services team is expanding to support client growth on the Front-to-Back, Investment Platform – Alpha. These new roles offer opportunities for development and growth within the Front Office Support, Front Office Data Control, Portfolio Health, Cash Services, Account Services, and Service Delivery Management functions. The team is building skilled Alpha professionals to support existing client operations and assist with new client implementations.

Key Responsibilities

• Front Office Data Control:
• Act as primary support for clients using CRIMS.
• Resolve issues, engaging teams as needed to correct CRIMS and IBOR.
• Ensure alignment of position and transaction data in Charles River Investment Management System (CRIMS) and IBOR recordkeeping systems.
• Middle Office Services - Cash Services:
• Manage liquidity, monitor third-party cash flows, and handle query management.
• Deliver daily cash projections, overdraft, and stale balance reports to Fund Managers.
• Middle Office Services - Portfolio Health (Portfolio Control and Enterprise Business Solution):
• Serve as subject matter experts for the IBOR recordkeeping system.
• Support client operations teams with operational queries.
• Provide client query support on complex data issues across Middle Office systems, using SQL queries for research and tracking.
• Middle Office Services - Account Services:
• Support and coordinate streamlined setup, maintenance, and closure of portfolios across State Street Middle Office systems and services.
• End Client Reporting:
• Analyze reports to ensure they meet client requirements and escalate potential issues.
• Prioritize and manage multiple reporting deadlines, maintaining checklists before report approval.
• Additional Responsibilities:
• Interact with other Middle Office teams, including Accounting, Corporate Actions, Trading, and Performance.
• Build cooperative and professional internal/external relationships to achieve group and client goals.
• Interact with clients in a service-oriented manner during implementations and business-as-usual operations.
• Participate in projects as required.
• Maintain familiarity with back-up procedures for system application and transmission issues.
• Exhibit a culture of individual ownership and accountability.
• Adhere to the Code of Conduct.
• Provide appropriate management information.
• Support the ‘Risk Excellence’ culture.
• Adhere to limits of delegation and escalation procedures.
• Industry relevant exams are supported.

Requirements & Tech Stack

• SQL
• Word
• Excel
• PowerPoint
• Knowledge of order management systems, ideally CRD (not a must-have).
• Visual basics will be an added advantage.

Qualifications

• Graduate or Master degree preferred.
• Self-starter able to work and learn in a dynamic environment.
• Excellent analytical skills.
• Good time management, organizational skills, and a collaborative approach.
• Strong communication skills for audiences of different seniority levels.
• Self-motivated, adaptable, and able to show initiative under pressure.
• Flexibility in working outside of immediate responsibilities and areas of expertise.
• Flexible working hours may be required.