Business Development Support Technician

About the Role

Full-time permanent Business Development Support Technician responsible for the technical support of the beet quality analysis business within the Business Unit Sugarbeet. Duties involve all value chain levels, from customer interaction to technology development with internal/external stakeholders.

Key Responsibilities

• Work with current and new systems designed for sampling and measuring sugarbeet quality.
• Contribute to Business Unit Sugarbeets KWS BEETROMETER® marketing and sales activities.
• Install NIRS systems at customer sites (hardware and software) and verify system specifications.
• Train customers on proper operating procedures and processes of NIRS systems.
• Collect, process, and evaluate samples from customers and R&D projects.
• Perform customer data validation, including analysis of existing NIRS units.
• Assist in conducting trials for calibration development and testing using Machine Vision and NIRS technology.
• Organize, catalog, and ship items.
• Control schedules to complete projects on time and within cost estimates.
• Maintain, repair, and test equipment.
• Fabricate, test, and update prototype equipment.
• Engage in further technological developments in collaboration with stakeholders to generate additional value for clients and KWS with beet quality analysis.
• Provide technical support for other Sugarbeet business projects.
• Support current and new customers.
• Follow company handbook, rules, guidelines, procedures, and safety policies, and use personal protective equipment correctly.
• Occasionally travel and/or drive on behalf of the business.
• Meet attendance requirements.

Requirements & Tech Stack

• Associate’s degree or equivalent knowledge and experience.
• Organizational, planning, and creative problem-solving skills.
• Experience in project planning and execution.
• Experience in CAD.
• Computer skills and ability to learn new systems.
• Excellent communication skills and customer service skills.
• Ability to operate automated equipment and/or hand tools.
• Ability to fabricate equipment, including welding, fabricating, and assembly.
• Ability to travel up to 25% domestically and internationally.
• Ability to work in office, outdoors, and factory environments.
• Valid driver’s license.

Preferred Qualifications

• Master’s degree.
• Experience in MATLAB.
• Additional language skills (German, Spanish, and/or French) are an asset.

Working Environment

• Work in a warehouse/factory environment and/or outdoors in a variety of environmental conditions (loud, hot, cold, dusty, damp, and rain).

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand, walk, sit; use hands to finger, handle or feel; and reach with hands and arms.
• Occasionally required to climb, balance, stoop, kneel, work in high and precarious places, crouch or crawl.
• Must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 50 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.