Client Services Associate

About the Role

The Client Services Associate role is a structured path toward becoming a full lifecycle recruiter and business development professional. You will train one-on-one with a senior-level recruiter and receive direct mentorship from executive leadership.

Key Responsibilities

• Learn the business from the ground up via hands-on training, live team meetings, and mentorship opportunities.
• Develop sourcing, screening, and candidate relationship skills.
• Learn Talener’s proprietary candidate & job models and industry-standard platforms like LinkedIn Recruiter and our Applicant Tracking System (ATS).
• Write and refine job descriptions based on evolving client needs and market experience.
• Identify and nurture new client opportunities while developing business acumen.
• Guide candidates from resume submittal through post-placement, managing the feedback loop, interviews, placement, and onboarding.
• By your second year: Operate with greater autonomy, managing the full recruiting cycle, negotiating salaries, and actively developing new client relationships.
• By your second year: Have direct responsibility for sourcing candidates, preparing them for interviews, collecting and communicating feedback, and identifying new business opportunities.

Requirements & Tech Stack

• Microsoft Suite: Outlook, Word, Excel, PowerPoint
• Video conferencing software platforms such as Microsoft Teams or Zoom
• Familiarity with LinkedIn (LinkedIn Recruiter experience is a plus) or other job-posting platforms
• Experience with tools such as Canva, Adobe Acrobat, or AI platforms (e.g., Claude, ChatGPT)

Qualifications

• Bachelor’s degree required (preferred fields: business administration, entrepreneurship, sales, communications, or other related disciplines).
• Prior experience in direct sales, retail, recruiting, customer service, or other people-facing hospitality is strongly preferred.
• Demonstrated track record of a competitive spirit (e.g., collegiate athletics, competitive debate, student leadership, or other organized competition) is a strong differentiator.
• Previous internship or work experience in New York City is highly desired.

Who You Are

• An entrepreneurial self-starter who takes initiative.
• Curious, coachable, and committed to continuous improvement.
• Embraces challenges and searches for creative solutions.
• Confident in your ability to connect via omnichannel communication.

The Offer

• $55,000 starting base salary.
• Bonus eligible in year 1 (tied to individual performance milestones).
• Uncapped commission structure beginning year 2 and beyond.
• Comprehensive health benefits package (medical, dental & vision).
• 401(k) with company match.
• Commuter Benefits.
• Additional offered perks (pet insurance, FSA, LifeLock, Tickets-at-Work, etc.).