Marketing Specialist, CRM
Upbound Group
About the Role
- Help create personalized customer experiences that build lasting relationships.
- Work with a collaborative team to plan, launch, and optimize marketing campaigns across multiple channels.
- Gain hands-on experience with customer data, marketing technology, and retention strategies.
- Exciting opportunity for someone curious, eager to learn, and interested in building a career in digital marketing and customer engagement.
- This position is in-office (Monday through Friday) in Plano, TX.
Key Responsibilities
- Plan, launch, and optimize marketing campaigns across multiple channels.
Requirements & Tech Stack
- CRM platforms (implied by title)
- Customer data
- Marketing technology
- Retention strategies
- Excel, Google Sheets, or similar tools for organizing and analyzing information (preferred)
- Email marketing, social media, digital marketing, or customer engagement concepts (familiarity preferred)
- Interest in emerging technologies, including AI and marketing automation (preferred)
Qualifications
- Bachelor’s degree in marketing, Business, Communications, Analytics, or a related field.
- 0-2 years of experience through internships, part-time jobs, campus involvement, projects, or professional experience.
- Strong interest in digital marketing, customer engagement, and learning how data helps create better customer experiences.
- Excellent communication and organizational skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Comfortable working with data, solving problems, and learning new tools and technologies.
- Collaborative mindset and willingness to learn from teammates.
- Strong attention to detail and commitment to delivering quality work.
- Curiosity, initiative, and a desire to build a career in marketing technology and CRM.
- Internship, coursework, student organization, or project experience related to marketing, communications, business, analytics, or technology (preferred).
- Demonstrated leadership through school, work, volunteer activities, athletics, or student organizations (preferred).
- Applicants must be authorized to work for ANY employer in the U.S.