Retail Stock, Orland Park Place Rack

About the Role

Nordstrom Rack is seeking team members to thrive in a fast-paced, high-energy environment. This role involves continuous movement and collaboration to create a welcoming and inclusive atmosphere for customers, ensuring a quick and easy experience while keeping the store clean and clutter-free. Flexibility is key, with potential to work in different store areas to maintain cleanliness and assist customers. Roles are available in Sales, Customer Service, Stock, and Fulfillment departments.

Key Responsibilities

• Work with the team to ensure the salesfloor stays "runway ready" through re-merchandising and straightening.
• Assist customers at the cashier station with various transactions across different platforms (in-store, online, mobile).
• Operate a point-of-sale system, bag items of all sizes, and handle bulky/heavy items.
• Ensure a seamless and friendly customer experience.
• Create a smooth fitting room experience by greeting, assisting customers, and sorting/returning clothing.
• Sort and return clothing to the salesfloor to create a clean and clutter-free customer experience.
• Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all store technologies.
• Adhere to all operational, merchandise, and asset protection standards.
• Promote initiatives like the Nordstrom Rewards program.
• Receive, unload freight, unpack, and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing, and shipping standards.
• Utilize inventory management systems to scan, process, and research merchandise shipments.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, including event setup, backroom organization, markdowns, and relocating store fixtures.

Requirements & Tech Stack

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Point-of-sale system
• Inventory management systems

Physical Requirements

• Continuous movement for 6-8 hours per shift.
• Frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting above the head.
• Regularly lift items weighing up to 10 pounds.
• Occasionally lift items weighing up to 25 pounds.
• Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Qualifications

• None explicitly listed beyond the requirements and responsibilities above.

Pay Range

• $17.45 - $18.15 Hourly

Benefits

• Medical/Vision, Dental, Retirement, and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.
• Position may be eligible for performance-based incentives/bonuses.
• Includes 401k.
• Eligibility requirements may apply.