Support Services Representative
Conifer Health Solutions
About the Role
Responsible for providing clerical support services and providing medical records, EOB’s, UB92’s and itemized statements to external and internal entities.
Key Responsibilities
- Processes requests for medical records, EOB’s, Ub92’s, and itemized statements to designated business unit contact.
- Performs various clerical duties such as sorting correspondence, filing, photocopying, scanning and indexing documents.
- Mail printing, tracking and distribution.
- Other duties as assigned by Management.
Requirements & Tech Stack
- Computer knowledge: MS Word, Excel, and Outlook
- Strong interpersonal, verbal, and written communication skills
- Excellent listening skills
- Strong organizational skills
- Ability to work in a fast-paced environment
- Demonstrated ability to learn within a short period of time
- Ability to prioritize and manage multiple tasks
- Knowledge of healthcare terminology
- Customer Service skills
- Ability to research and work independently
- Data Entry and 10-key by touch
Qualifications
- High school diploma or equivalent
- 0 - 3 years business office or related experience
Physical Demands
- Ability to sit and work at a computer for extended periods of time
Work Environment
- Office/Teamwork Environment