Medical Assistant (MA)

About the Role

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support providers in delivering exceptional patient care. This role involves direct patient interaction, assisting with clinical procedures, supporting care coordination, and contributing to a positive healthcare experience.

Key Responsibilities

• Welcome and prepare patients for appointments.
• Collect and document patient histories, vital signs, and health information.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Requirements & Tech Stack

• EDUCATION: High School Diploma or GED.
• ACCREDITED PROGRAM COMPLETION: Successful completion of one of the following:
• MA program and MA Externship
• MA Internship
• Emergency Medical Technician (EMT) program
• Paramedic program
• Certified Athletic Trainer
• CREDENTIALS/LICENSURE:
• MA-Non-Credentialed I:
• MA eligible to attain Medical Assistant Certification is desired.
• OR EMT with current/active license in the State of Michigan.
• OR Paramedic following successful completion of the National Registry Paramedic Exam and/or holds a current/active license in the State of Michigan.
• MA-Credentialed I: Certification as a Medical Assistant through one of the following:
• CMA (American Association of Medical Assistants)
• RMA (American Medical Technologists)
• NCMA (National Center for Competency Testing)
• CCMA (National Healthcareer Association)
• NRCMA (National Association of Health Professionals)
• CMAC (American Medical Certification Association)
• Valid CPR certification.
• MA RE-CERTIFICATION: If credentialed, maintains current MA Re-Certification CEUs.

Qualifications

• 0-1 year previous clinical experience or equivalent combination of education and experience preferred.
• In the absence of a completed MA Program/Externship/Internship, must have 2+ years’ clinical experience providing clinical support in a community-based clinic and be subject to standardized testing and evaluation of clinical skills.