(USA) Cake Decorator

About the Role

As a Cake Decorator at Sam's Club, you will drive member service in your area to deliver more of what members love, for less. You will work collaboratively with other associates to ensure the total club meets member expectations.

Key Responsibilities

• Be a Team Member:
• Collaborate with cross-functional teams and educate associates on tools, tasks, and resources.
• Communicate and develop interpersonal skills for providing customer service.
• Be flexible to the needs of the business.
• Maintain instock levels and control shrinkage.
• Be an Expert:
• Plan bakery productions, ensuring consistency in quality and accuracy of decorative designs.
• Follow recipe measurement instructions.
• Work with a variety of products (e.g., decorating bags, tips, nozzles) to create decorative flowers and lettering on bakery items.
• Ensure adherence to food safety standards, sanitation guidelines, and cold chain compliance.
• Manage inventory.
• Operate, maintain, and sanitize equipment.
• Demonstrate understanding of product and layout execution.
• Be a Techie:
• Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Utilize handheld technology to make immediate business decisions related to production, merchandise ordering, training, and product quality with the member in mind.
• Adapt to new tools and encourage others to use them.
• Be an Owner:
• Drive the performance of the bakery area, ensuring quality and date control standards and eliminating waste.
• Prepare for seasonal events that impact bakery volume (e.g., holidays, graduations, family events).
• Identify member needs.
• Assist members with purchasing decisions and resolve member issues and concerns.
• Be a Talent Ambassador:
• Be a brand advocate by valuing the member experience in Bakery and modeling high-quality service and products.
• Interact with associates to understand roadblocks and assist in training, developing, influencing, and inspiring them.
• Work in a style that is respectful, supportive, and team-oriented.
• Act with Integrity:
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans.
• Use the Open Door Policy and apply it in executing business processes and practices.
• Serve our Customers and Members:
• Complete work assignments and priorities by using policies, data, and resources.
• Collaborate with managers, coworkers, customers, and other business partners.
• Identify priorities, deadlines, and expectations.
• Carry out tasks, communicate progress and information, and determine and recommend ways to address improvement opportunities.
• Adapt to and learn from change, difficulties, and feedback.
• Deliver results while putting the customer first.
• Make decisions based on reliable information, balance short- and long-term priorities, and consider how own work impacts the team's ability to deliver on purpose for all stakeholders.
• Strive for Excellence:
• Display curiosity and a desire to learn.
• Take calculated risks and demonstrate courage and resilience.
• Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Requirements & Tech Stack

• Minimum Qualifications:

• 6 Months' Experience In Fresh Production Area.

• Must be 18 years of age or older.

• Preferred Qualifications:

• Cake Decorating

• Leverages digital tools and handheld technology.

Additional Information

• The hourly wage range for this position is $19.00 to $27.00.
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour.
• Benefits:
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program for eligible associates.