Concessions Attd, PT

About the Role

Part-time Concessions Attendant position at Marcus Theatres.

Starting Pay: $(Insert Wage)/hr.

Shifts: Variable

Includes: Free Movies, Amazing Growth Opportunities

Key Responsibilities

Under the direction of the theatre management team, ensure a high level of guest satisfaction and cleanliness. Tasks should be handled in a friendly, courteous, helpful, timely, and professional manner.

• Complete transactions by greeting each guest, identifying their request, completing loyalty transactions, and thanking them.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
• Operate point-of-sale terminals and make accurate change.
• Prepare food and beverage orders following company food safety policies and local regulatory agency guidelines.
• Fill online concession orders and prepare for pickup.
• Perform daily concession maintenance duties, including stocking.
• Follow instructions on the safe use of all chemicals/cleaning materials.
• Clean and sanitize the concession stand and beverage areas.
• Monitor and communicate social distancing guidelines.
• Ensure guest service is friendly, helpful, and fast.
• Answer guest questions and resolve concerns.
• Uphold Marcus' high standards and execute company-wide programs.
• Assist with other functions as instructed by the General Manager or management team.

Requirements & Tech Stack

• Strong interpersonal, verbal, and written communication skills.
• Willing and motivated to learn new skills and tasks.
• Flexible and accessible work schedule, including late evenings, weekends, and holidays.
• Ability to work in a high-volume, fast-paced, team environment.
• Passion for delivering unparalleled hospitality and high-quality food & service.
• Ability to follow all cleanliness, sanitation, and personal hygiene practices.
• Wearing a face mask is required during scheduled working hours.

Physical Requirements

• Frequently required to sit, talk, hear, and use hands to finger, handle, or touch objects, tools, or controls.
• Required to stand and/or walk.
• Occasionally lift and/or move up to 35 lbs.
• Specific vision abilities include close vision and the ability to adjust focus.
• Work is performed in a theatre environment with moderate to high noise levels.

Qualifications

• No minimum education required.