Sales Associate

About the Role

• Create an excellent shopping experience for customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation, ensuring stock is well-arranged and merchandised properly.
• Maintain cleanliness and organization of all store areas.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor.
• Process all sales and POS terminal transactions in accordance with policy and procedure.
• Adhere to and practice company service standards with each customer.
• Meet sales and work goals as directed by store management.
• Lead other team members by being an example in the accuracy and completeness of work.
• Work toward common goals of presenting the store, its merchandise, and oneself to the customer.
• Control cash and maintain accuracy of sales transactions.
• Ensure all shoes are checked for mates when performing cashier functions.

Key Qualifications

• Interpersonal skills necessary to deal effectively with customers and all levels of employees.
• Basic communication skills (verbal and non-verbal).
• Basic organization skills.
• Basic math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of policies and procedures.
• Basic visual merchandising skills and an understanding of Store Presentation Standards.