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Systems and Operations Assistant
Happy African tropical Foods
Alpharetta, GAFresher1h agovia LinkedIn
About the Role
A full-time, remote position supporting daily operational activities for a growing E-commerce food company specializing in African-inspired tropical products.
Key Responsibilities
- Tracking inventory.
- Coordinating order fulfillment.
- Assisting with production scheduling.
- Updating and maintaining systems records.
- Preparing basic reports.
- Identifying process issues for escalation and resolution.
- Communicating with internal teams and customers to clarify orders and address service inquiries.
- Performing routine administrative tasks.
- Monitoring workflow to meet deadlines.
- Supporting continuous improvement initiatives across operations.
Requirements & Tech Stack
- Available during 8 am to 4 pm Eastern Standard U.S. time.
- Reliable Internet connection.
- Proficiency with basic office software (e.g., spreadsheets, data entry systems).
- Experience with inventory or ERP systems is a plus.
Qualifications
- Analytical skills to interpret data, identify trends or issues, and prepare clear, accurate operational reports.
- Strong Communication and Customer Service skills to interact effectively with team members, vendors, and customers.
- Attention to detail, reliability, and a commitment to following food safety and company procedures.
- Prior experience in food production, retail operations, or logistics is beneficial but not required.
Compensation: Monthly compensation starts at $300 U.S. dollars, with a pay review after 90 days.
Training will be provided in operations across platforms and system management.