Crew Member

About the Role

As a Crew Member, you will be the face of your shop and the entire CheBA-Nation. You will craft great food by hand, engage the people around you in a positive way, and show genuine care for your team, your shop, and your customers. You will report to shift managers and your shop manager.

Key Responsibilities

• Customer Interaction
• Strive to go above and beyond customers’ expectations.
• Engage customers in a genuine interaction at every opportunity.
• Have a working knowledge of what Cheba Hut offers and who they are.
• Provide answers to customer questions.
• Accept payments and handle cash on behalf of Cheba Hut per cash handling procedures.
• Product Quality
• Prepare food per Cheba Hut standards as outlined in recipes and procedures.
• Maintain proper food handling, safety, and sanitation.
• Complete food prep in a timely manner.
• Complete each assigned task before moving on to the next.
• Use f.i.f.o. rotation to serve the freshest possible product.
• Vibe
• Work hard and have a great attitude.
• Think and act "shop first."
• Embrace individuality and be respectful of the people around you.
• Look for opportunities to help co-workers.
• Limit outside distractions from shop focus.
• Communicate using positive and productive words/actions.
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors.
• Communicate sensitive and pertinent information quickly and effectively.
• Stay informed and up-to-date on all communications and results.
• Cleanliness
• Keep customer service areas clean and sanitized.
• Keep work area safe and clean.
• Clean as you go. Clean after each project.
• Complete assigned detail cleaning and side work projects.
• Perform opening, closing, and shift change duties per standard operating procedures.

Requirements & Tech Stack

• Skills & Abilities
• Think "shop first" / "customer first."
• Demonstrate integrity.
• Demonstrate self-direction.
• Ability to follow oral and written instruction.
• Ability to work in a diverse culture.
• Ability to work well under physically and mentally stressful situations.
• Ability to lift up to 47 lbs.
• Must operate equipment safely.
• Stamina to work an 8-hour shift.
• Standing for long periods of time.
• Other Requirements
• Food safety/handling training (as req’d by state).
• Overtime may be required.

Compensation

• Hourly Wage: $14.25 - $17.75