(USA) Carwash/Gas Attendant
Sam's Club
About the Role
The Carwash/Gas Attendant at Sam's Club plays a crucial role in providing excellent customer service and maintaining a safe, efficient operational area.
Key Responsibilities
- Communicate and explain Membership types, programs, and benefits to current and prospective members.
- Assist members with account decisions, build membership levels, and encourage renewals.
- Communicate credit card program types and application processes.
- Promote the value of Sam's Club products and services.
- Provide customer/member service by acknowledging them, identifying needs, assisting with purchasing decisions, locating merchandise, and resolving issues.
- Maintain a safe shopping environment.
- Clean and organize the car wash/gas station area.
- Ensure accurate pricing signage.
- Handle claims and returns according to company policies and procedures.
- Zone the area, arrange and organize merchandise/supplies, and identify shrink and damages.
- Ensure a safe work environment.
- Receive and stock merchandise/supplies from distribution centers and suppliers.
- Organize and maintain the facility by following company procedures, utilizing equipment appropriately, and merchandising.
- Complete and retain required paperwork, logs, and other documentation.
- Operate equipment such as cash registers and related tools to process customer purchases.
- Operate and maintain Gas Station/Car Wash area equipment.
- Provide products and services to customers in accordance with Company policies and procedures.
Requirements & Tech Stack
- Cash registers
- Gas Station/Car Wash area equipment
Qualifications
- Minimum Qualifications: Must be 18 years of age or older.
- Preferred Qualifications: None explicitly stated.