Early Morning Stock Associate

About the Role

Ross Stores, Inc., a leading off-price retail chain, is seeking an Early Morning Stock Associate. Join a team that values people, success, career growth, teamwork, and a commitment to diversity, equality, inclusion, and community.

Key Responsibilities

• Prioritize safety by practicing safe behaviors and maintaining a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Ensure clutter-free, clear egress to emergency exits and immediately correct or report unsafe conditions.
• Treat all Customers and Associates with respect and courtesy, being friendly and professional.
• Greet all Customers by making eye contact, smiling, and saying "hello" throughout the store, and "thank you" with every register transaction.
• Provide prompt and efficient responses to Customers, responding to Customer Service calls immediately and handling issues courteously.
• Represent and support the Company brand at all times.
• Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to maintain merchandise, customer, and team areas.
• Maintain a professional appearance and adhere to the Company's dress code.
• Perform daily assigned sizing and recovery tasks to ensure a neat, clean, and organized store.
• Expedite newly received merchandise to the sales floor with urgency, merchandising items according to company best practices and presentation guidelines.
• Maintain merchandise/brand name familiarity within departments to assist Customers.
• Understand and apply Loss Prevention Awareness programs, including the Shortage Highway and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions, safeguarding confidential information, cash, credit card information, and merchandise.
• Follow all Mark-Out-of-Stock (MOS) policies, including identification, processing, and notification for approval of disposals.
• Follow all policies and procedures concerning cash, check, charge card, and refund transactions, voids, and offline procedures.
• Maintain a high level of awareness and accuracy when handling bankable tenders.
• Demonstrate a sense of urgency to efficiently perform the role and maximize productivity by executing all Store best practices.

Requirements & Tech Stack

• Ability to use all Store equipment, including PDTs, registers, and PC.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.

Qualifications

• Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements

• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull, and lift more than 25 pounds.
• Associates who work Stockroom shifts: Ability to regularly push, pull, and lift more than 20 pounds.