Mega drive for, Non Voice

Job Title: Process Associate (Non-Voice)

Company: HCLTech

About the Role

Mega Walkin Drive for Freshers for Non-Voice roles in O2C, Banking, Finance & Accounts.

Key Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.

Requirements & Tech Stack

• Strong written communication skills, especially for email and chat support.
• US Shift

Qualifications

• For Arts & Science candidates: Fresher, 2024 to 2026 Passed Out.
• Bachelor's degree in any discipline is preferred.
• BTECH, IT, MCA, BE are not eligible to apply.

Interview Details

• Date: 27th Oct'26
• Timing: 11 AM to 2 PM
• Location: ETA 3, Sandhya Infocity Limited, Navalur
• Registered Address: No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur
• HR Spoc: Fathima