Domain, F&A, Telecom
HCLTech
Hyderabad, BengaluruFresher56m agovia Naukri
Walk-in Drive For Fresher - Domain - F&A, Telecom
Location: Bengaluru, Hyderabad
Employment Type: Full-Time
About the Role
Customer Service Associate - Fresher
Key Responsibilities
- Resolve customer queries at the first point of contact.
- Deliver a positive customer experience.
- Contribute to the process through improvement ideas.
Skills and Competencies
- Strong verbal and written communication skills.
- Ability to multi-task.
- Capable of handling a fast-paced, innovative, and constantly changing environment.
- Professional, courteous, friendly, and empathetic demeanor.
- Active listening skills.
- Team player.
Requirements & Tech Stack
- Fresh graduates are encouraged to apply.
- Good verbal and written communication skills.
- Basic knowledge of MS Office applications, especially Excel and Outlook.
- Strong customer service orientation and problem-solving skills.
- Ability to work in a fast-paced and team-oriented environment.
- Willingness to work in shifts if required.
Key Competencies
- Customer Focus
- Communication Skills
- Team Collaboration
- Attention to Detail
- Time Management
- Problem Solving
- Adaptability
Educational Qualifications
- Bachelor's degree in any discipline is preferred (Arts & Science).
- 2024-2026 Passed out.
- B.E/B.Tech, MCA are not eligible to apply.
Note: Candidates with excellent communication only can apply.
You can also refer your friends for this role.