Customer Service New Associate
Accenture
BengaluruFresher32m agovia Naukri
Accenture
Key Responsibilities
- Inputting, updating, or managing information in various digital formats.
- Tasks include typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible.
Requirements & Tech Stack
- Retirement Solutions - Data Entry Services
- US Retirement Services domain
- Defined Contributions - Managing participant level services experience in Money Out processes
- Experience with processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support.
- Experience in the US retirement industry specifically 401k, 403B.
- Experience with Moneyout, Lumpsum, Defined contribution.
- Experience with Client Service Management.
- Experience with Plan document, Plan Implementation.
- Good verbal written communication skills.
- Good typing skill and attention to detail.
- Good time management skills.
- Ability to work independently.
- Ability to handle disputes.
- Ability to meet deadlines.
- Ability to perform under pressure.
- Problem-solving skills.
- Written and verbal communication.
- English (Domestic) - Intermediate
Qualifications
- Bachelors degree
- Any Graduation
- Open to working in Night shifts based on business requirements.
- Open to working 5 days from office.