at HCL Tech for Voice Process
HCLTech
Chennai, Tamil Nadu, IndiaFresher45m agovia LinkedIn
Designation: Process Associate
Detailed Responsibilities
- Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
- Accurately enter, update, and manage data across multiple systems and databases.
- Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.
Requirements & Tech Stack
- Strong written communication skills, especially for email and chat support.
Qualifications
- Arts & Science, candidate should be fresher 2024 to 2026 Passed Out.
- Bachelor's degree in any discipline is preferred.
- Arts & Science
- BTECH, IT, MCA, BE are not eligible to apply.
Work Location: Chennai