Admissions Counselor
DegreeFYD
Gurugram, Haryana, IndiaFresher1h agovia LinkedIn
About the Role
The Admissions Counselor is a full-time, on-site role based in Gurugram. This role involves guiding prospective learners through the admissions process.
Key Responsibilities
- Guide prospective learners through the admissions process, including understanding their academic goals and recommending suitable programs.
- Provide clear information about eligibility, curriculum, fees, and timelines.
- Handle inbound and outbound counseling calls.
- Respond to queries via email and messaging platforms.
- Maintain accurate records in the admissions system.
- Collaborate with internal teams to coordinate application processing.
- Follow up with applicants to ensure timely completion of documentation.
- Support outreach initiatives such as webinars, information sessions, and campus events.
- Engage consistently with learners to build trust and provide personalized support.
- Contribute to overall enrollment and learner success objectives.
Requirements & Tech Stack
- Communication skills
- Interpersonal Communication skills
- Customer Service skills
- Sales skills
- Education-related knowledge or experience (familiarity with higher education pathways, programs, and admissions processes)
- Proficiency with CRM or admissions management tools (beneficial)
- Organizational and follow-up skills (beneficial)
- Ability to work in a fast-paced, target-driven environment (beneficial)
- English fluency
- Hindi fluency (or other regional languages)
Qualifications
- A bachelor’s degree in any discipline is highly desirable.
- Prior experience in counseling, admissions, or education services is highly desirable.