Process Associate
AndWeSupport
Udaipur, Rajasthan, India0–3 yrs33m agovia LinkedIn
Location: Udaipur (Rajasthan) (on-site)
Shifts: Night shifts
Working days: 5 days
About the Company
AndWeSupport is a Virtual Assistant Service Company established in 2018. We assist companies in managing their work in a process-oriented and cost-effective way, measuring outcomes with reports and analytics. We help businesses with operations and execution, aiming to save clients up to 70% on operational costs and reduce operational time by 60%. Our services include research and presentations, end-to-end order management, and bookkeeping. We provide a team of trained professionals familiar with existing tools to help businesses become lean, process-oriented, and more efficient.
Key Responsibilities
- Ensure and maintain a high level of customer service by taking ownership of customer inquiries.
- Handle orders from receipt.
- Provide backend support.
- Coordinate with US and Canada clients.
- Communicate fluently in English.
Requirements & Tech Stack
- Intermediate to Advanced MS Office Application – MS Excel
- Familiarity with Business systems and tools, including Automation Solutions or similar products and services.
- Excellent English verbal and written communication skills.
- General understanding of quote-to-cash processes.
Qualifications
- Bachelor's Degree: B.A., B.Com., M.Com, MA, B.Ed., M.Ed.
Required Competencies
- High sense of urgency to achieve goals
- Results-driven
- Communicates assertively and with tact
- Willing to learn
- Works well under pressure
- Customer-focused
- Team player