Merchandise and Stocking Associate

About the Role

Connect all the dots to make sure members can find everything on their shopping list. From everyday needs to special occasions, members need you as their mini tour guide to find that special product. This fast-paced job can be physically demanding.

Key Responsibilities

• Provides member service by acknowledging members, identifying their needs, providing guidance and support for self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
• Maintains the safety of the facility according to company policies and procedures.
• Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning areas, stocking, arranging and organizing merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink merchandise.
• Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures.
• Ensures prominent display of promotional and seasonal merchandise.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Ensures club pick-up orders are filled by assisting with picking and staging orders throughout the day, ensuring products are selected and staged according to company policy and procedures.
• Promptly unloads trucks.
• Assists fellow associates as needed throughout the store.
• Sorts and stocks products on shelves and in the backroom.
• Engages with vendors and drivers with a positive attitude.
• Maintains a clean, neat, and member-ready area.
• Moves inventory in the backroom.
• Unloads trucks.
• Fulfills club pick-up orders.
• Helps members while stocking shelves.
• Fills ice cream in the freezer.

Requirements & Tech Stack

• You thrive in fast-paced environments.
• You keep member satisfaction as your top priority.
• You’re comfortable with change and quickly adapt to different work scenarios.
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
• You are able to pick up boxes and other heavy objects weighing more than 25 pounds.

Qualifications

• None explicitly listed as minimum qualifications.

Preferred Qualifications

• None explicitly listed as preferred qualifications.

Compensation & Benefits

• Hourly wage range: $18.00 to $26.00.
• Potential for additional compensation in the form of premiums ($0.35 to $3.00 per hour).
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program.

Note: Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change.