Retail Sales Associate

About the Role

At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”.

Key Responsibilities

• Customer Service
• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform lock checks and showing units to customers.
• Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
• Property Maintenance
• Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.).
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
• Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors).

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.
• Ability to work Saturdays.
• Valid driver’s license and insurance with access to reliable transportation used during the workday.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Some locations may require Sunday hours.

Compensation

$18.72 - $20.29 per hour depending on experience plus bonus opportunities.